Everything You Need to Know About International Shipping

International delivery time depends on the destination country, selected service, shipment type and customs clearance. Express shipments may arrive faster, while standard parcel and cargo services can take longer. Contact SGC Global Express with your pickup location, destination and shipment details for an estimated transit time.

SGC Global Express provides international courier, parcel and cargo delivery services to a wide range of destinations worldwide. Service availability can vary depending on the destination, shipment type and applicable shipping requirements. Contact our team with the destination country to check the available delivery options.

Yes, door-to-door international delivery is available for eligible destinations and shipment types. Depending on the service, we can coordinate pickup from the sender and delivery to the recipient's address. Availability should be confirmed for your specific origin, destination and shipment.

You can track your shipment anytime using the Track Shipment page with your consignment or tracking number, or contact our support team for an update.

Yes, we handle both document and parcel shipments internationally, with service options suited to each shipment type.

Weight limits vary by destination and service type. Our team can confirm the applicable limit for your specific shipment.

Yes, we accept personal parcel shipments for most international destinations, subject to standard customs and content restrictions.

Documents should be placed in a sealed envelope or document pouch. We can advise on suitable packaging when you share your shipment details.

Insurance or shipment protection options, where available, can depend on the service, shipment type, declared value and destination. Contact our team with your shipment details to check the available options.

Yes, multiple documents can generally be consolidated into a single shipment, subject to weight and destination requirements.

You will need your consignment or tracking number, which is shared with you once your shipment is booked.

Tracking availability and update frequency can vary by selected service, carrier or delivery network. Where tracking is available, shipment updates may appear as the shipment moves through recorded checkpoints.

If delivery cannot be completed, the next steps depend on the selected service, carrier or delivery network and local destination procedures. Contact our team with your tracking number to check the available delivery options for your shipment.

Whether another person can receive a shipment depends on the selected service, destination and local delivery requirements. Identification, authorization or other delivery conditions may apply, so confirm the requirements for your shipment in advance.

Please reach out to our support team with your tracking number and we will help confirm the current status.

International shipping charges depend on factors such as destination, shipment weight, package dimensions, service type and the nature of the shipment. Chargeable weight may be based on actual or volumetric weight where applicable. Share your shipment details with SGC Global Express to receive a quote.

Volumetric weight is calculated from a shipment's dimensions and is used for billing when it exceeds the actual weight, particularly for larger or lightweight parcels.

Additional charges may apply for services such as customs handling, insurance or special packaging, depending on the shipment.

Yes, air and sea options are priced differently based on speed, capacity and route, and our team can help you compare them.

Yes, share your shipment details through the Get a Quote page and our team will share a suitable estimate.

Typically an invoice, a description of contents and any destination-specific customs forms are required. Our team will confirm exact requirements for your shipment.

Restricted and prohibited items vary by destination country, carrier and shipment type. Certain dangerous goods, hazardous materials and other regulated items may be prohibited or require special documentation and handling. Please confirm the contents of your shipment with our team before booking.

Customs duties, taxes and other destination charges depend on the shipment, destination and applicable import rules. Responsibility for these charges can vary according to the shipping arrangement and local requirements. Confirm the applicable terms for your shipment before booking.

Customs clearance time varies depending on the destination, shipment type, documentation, contents and customs authorities. A fixed clearance time cannot be guaranteed.

Our team can provide guidance on the shipment information and documentation that may be required. Exact requirements depend on the shipment type, destination and applicable customs regulations.

Courier shipping generally suits smaller parcels and documents, while cargo shipping is designed for larger, bulkier or commercial shipments.

SGC Global Express provides international air and sea cargo options for eligible shipments. Availability depends on the shipment type, destination, size, weight and service requirements.

Yes, our cargo services support eligible commercial and business shipments moving across international markets.

Warehousing support may be available depending on your shipment requirements. Contact our team to discuss your specific need.

Share your cargo details, including weight, dimensions and destination, through the Get a Quote page for a suitable estimate.

Yes, we coordinate international import services for cargo and shipments moving into India from overseas.

Yes, we support export shipments moving from India to international destinations for both individuals and businesses.

Our team can provide guidance on the shipment information and documentation that may be required. Exact requirements depend on the shipment type, destination and applicable customs regulations.

Yes, our import and export services support both personal shipments and eligible business shipping requirements.

Timelines depend on the origin, destination, customs clearance and service option selected. Our team can provide an estimate for your shipment.

Yes, our e-commerce shipping service supports online businesses shipping orders to international customers.

Yes, our excess baggage service allows you to ship additional baggage separately to your destination.

Personal belongings, luggage and household items are commonly shipped through our excess baggage service.

Excess baggage shipments are generally handled as a dedicated service, and timelines depend on the destination and option chosen.

Tracking availability for e-commerce shipments depends on the selected service and delivery network. Where a tracking number is provided, you can use the Track Shipment page to check available shipment updates.