Privacy Policy
Information about how details submitted through our website, shipping quote requests and related enquiries may be handled.
Introduction
This Privacy Policy explains how information may be handled when visitors use the SGC Global Express website, request a shipping quotation, contact the company, or use relevant shipping and tracking-related website functions. It should be read together with the information presented at the point where details are submitted.
Information We Collect
Information provided through the website may include contact details such as name, email address, mobile number and company name when supplied, as well as information voluntarily included in an enquiry. The specific information collected depends on the website feature being used.
Shipment & Quote Information
A shipping quote request can include pickup country, pickup city or pincode, destination country, destination city or postal code, shipment type, number of packages, actual weight, optional dimensions, requested service, optional special requirements and contact details. This information is submitted as a quote request so that SGC Global Express can understand the shipment requirements and discuss suitable available options; it is not an automated pricing decision.
How We Use Information
Information submitted through the website may be used to respond to enquiries, review quotation requests, discuss or coordinate requested shipping services, provide shipment-related support, communicate about the request, maintain operational enquiry records, and operate or protect the website where reasonably necessary.
Enquiries & Communication
When a valid quote request is submitted, the enquiry may be stored as an operational record and an administrative notification may be sent so the team can review and respond to the request. Information supplied in an enquiry may therefore be used for follow-up communication about the requested service.
Cookies & Technical Information
The website uses WordPress and active website, caching and operational functionality that may use cookies or process technical request information as part of normal website operation. A complete cookie-by-cookie inventory and retention schedule has not been established in this policy. Visitors can use their browser controls to manage cookies where supported.
Third-Party Service Providers
SGC Global Express may use or coordinate with courier, airline, transport, logistics, hosting or technology service providers where relevant to a requested service or website operation. Information should only be shared where relevant to the applicable operational purpose; this statement does not mean information is shared with every provider.
International Shipping & Information Sharing
International shipping can require information for delivery coordination, shipment processing, customs or documentation where applicable, and destination-related operational requirements. The information needed and the parties involved can vary according to the shipment, route, destination and selected service.
Data Security
SGC Global Express takes reasonable steps intended to protect information handled through its website and business processes. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
Information may be retained for as long as reasonably necessary for the purpose for which it was collected, operational requirements, record keeping or applicable obligations. An exact retention period is not specified in this policy and should be confirmed as part of the business privacy and record-retention policy.
Your Choices & Requests
Visitors and customers may contact SGC Global Express with questions, corrections or concerns about information they have provided. Requests can be made through the existing Contact Us page or the verified contact details shown on this page.
External Links
The website may contain links to external websites or services. Those external sites may have their own privacy practices and policies. Visitors should review the privacy information provided by the relevant external site when following an external link.
Changes to This Privacy Policy
SGC Global Express may update this Privacy Policy from time to time to reflect changes in website features, operational practices or the information presented on the site. The latest version published on this page will reflect the current policy presented on the website.
Contact Us
For questions about this Privacy Policy, corrections, concerns, or information you have provided, please use the existing Contact Us page to contact SGC Global Express. Contact details shown elsewhere on the website should be confirmed by the business if they are to be stated as a single privacy contact.